Satisfaction. Guaranteed.
Participation Guidelines
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To participate, you must have purchased a Disney video or DVD with the Satisfaction Guarantee seal. If you are not satisfied with the video or DVD, you may return it within 30 days of its purchase, and we will refund the purchase price, up to US$23.49. To get your refund:
1. Package the video or DVD, in its original condition, including the original packaging, into a suitable mailing envelope or carton.
2. Include the completed (hand-printed) refund request form found below, or a 3x5 card with your name, address, and telephone number, along with the original dated cash register receipt with purchase price and dates circled. Request must be postmarked within 30 days of cash register receipt date.
3. Mail to: Disney Satisfaction Guarantee, 800 Winneconne Ave., Neenah, WI 54956. Or call 1-800-723-4763.
WALT DISNEY REFUND REQUEST FORM:
Please print out this page, complete this form, and follow instructions above and below to request your Satisfaction Guaranteed refund.
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| Name: | _________________________________ | E-Mail: | ________________
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| Address: | ____________________________________________________________
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| Phone: | ____________________________________________________________
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| Date of Cash Register Receipt: | ________________________________________
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| Title: | ____________________________________________________________
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| Reason for Return: | ___________________________________________________
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Please allow 6-8 weeks for delivery of your refund check. The amount of the refund will be for the purchase price of the video or DVD, up to US$23.49. Return shipping costs will remain the responsibility of the consumer. Limit three (3) refunds per household or address per calendar year. Offer valid from January 1, 2000, to December 31, 2004. Program applies to all videos and DVDs containing the Satisfaction Guarantee seal.
Store cash register receipts must emanate from the same state as the consumer address. Group submissions are void. Refunds will not be mailed to P.O. boxes. Check with your local post office for a street address. Refund rights may not be assigned or transferred. Requests not in compliance with all the terms of this offer will not be acknowledged or returned. All submissions are subject to verification. Walt Disney Home Video reserves the right to review questionable submissions. Offer good in USA and Canada only. Void where prohibited, restricted, or taxed by law. Inquiries to this offer received later than 2 months after the expiration will not be acknowledged. Walt Disney Home Video assumes no responsibility for lost, late, damaged, misdirected, mutilated, illegible, incomplete, or postage-due mail.
Walt Disney Home Video is distributed by Buena Vista Home Entertainment, Burbank, California 91521
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