Frequently Asked Questions


I tried to download a clip, but the downloading process quit in the middle. What's wrong?

There are several possible reasons: Your server went down in the middle of the download, the server timed out, your hard drive is too full to store the download, communications between your machine and Disney.com were interrupted, or your machine didn't have enough memory available to continue the download to the end. Try downloading the clip again at another time.


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