Frequently Asked Questions


I had a problem with my local theater (with ticket prices, seating, concession sales, etc.) when I went to see one of your movies and they said it was due to a Disney policy. What happened?

The theater chains to which we distribute our films for viewing are independent of The Walt Disney Company. We do not regulate or control the policies of these chains. We do not dictate admission or concession prices, availability of seating, or any other theater practice. We suggest that you refer the problem you experienced back to the manager of the theater you attended.


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