Frequently Asked Questions


Events

Live Events

    Disney on Broadway

    1. Where can I find information on your shows?
    2. What cities will your touring productions be visiting?
    3. Why isn't my city on the list of engagements for the Disney Broadway tours?
    4. How can I order tickets to one of your shows?
    5. How can I audition for Disney on Broadway musicals?
    6. How can I purchase Disney on Broadway merchandise?
    7. What are the running times for Disney on Broadway's three shows?
    8. My theater group/school drama department would like to perform a Disney musical. How to I acquire rights for production?
    9. Can Disney on Broadway make a donation or give tickets to my group or school?
    10. Are your theaters handicapped accessible?
    11. Can I have the latest news and information about Disney on Broadway automatically sent to me via e-mail?

    Disney on Ice

    1. How can I get on a mailing list to receive reminders when Disney On Ice is coming to my city?
    2. Does my infant child need a ticket?
    3. Do you have special ticket pricing for young children?
    4. How can I purchase tickets?
    5. Do you offer any special ticket pricing for large groups?
    6. Why isn't my city on your performance schedule?
    7. How can I purchase Disney On Ice souvenirs other than at the performances?
    8. Who is Feld Entertainment?
    9. Are cameras allowed in the arena?
    10. What is the running time of your shows?
    11. How can I contact a performer?
    12. How can I become a performer in a Disney On Ice production?
    13. What Disney On Ice shows are on tour worldwide?
    14. Does Disney On Ice present any Spanish-language performances?
    15. How can I e-mail my comments directly to the producers of Disney On Ice?

Sweepstakes & Contests

  1. I can't enter one of your contests. Can I send you an e-mail to have you submit an entry for me?
  2. How do I claim my prize if I have won?
  3. I can't enter one of your contests. Can I send you an e-mail to have you submit an entry for me?
  4. Where can I get a list of contest winners?
  5. Why do you send me e-mail messages about your contests when I am ineligible to enter as an international resident?
  6. Whenever I attempt to enter one of your contests, the form keeps telling me that I have already submitted an entry for today, but I have not.
  7. When I attempt to enter one of your contests, the form keeps telling me that my member name and password are invalid.
  8. I have not been able to enter one of your contests for several days. How do I make up the missed entries?
  9. Do you offer any online sweepstakes?
  10. Why are Guests outside of the United States and Canada restricted from entering your contests?
  11. Why are residents of Quebec restricted from entering your online contest when it is open to residents of other parts of Canada?
  12. I have recently begun receiving a security error message whenever I submit an entry into one of your contests. What's going on? Is my personal information secure or not?
  13. How do I know if I have won?
  14. Why are residents of Puerto Rico restricted from entering your online contests?

Friends for Change

  1. What is Friends for Change?
  2. Why did Disney create Friends for Change: Project Green?
  3. What is a pledge?
  4. What can I do on the Friends for Change site?
  5. How do I pledge to take action?
  6. Why should I vote?
  7. How do I vote as part of Friends for Change?
  8. Where do I learn more about the environmental projects?
  9. What are Disney Friends for Change Grants?