Frequently Asked Questions


Games

Virtual Worlds

  1. What are Virtual Worlds?
  2. What Virtual Worlds do you have?
  3. Do I need to register to play in your Virtual Worlds?
  4. Are your Virtual Worlds safe?
  5. What is Disney's Toontown Online?
  6. What is Pirates of the Caribbean Online?
  7. What is Pixie Hollow?
  8. What is Club Penguin?

Disney Channel Games


    Disney XD Games

    1. How do I register for a Disney XD account?
    2. How much does registration cost on DisneyXD.com?
    3. Can I use my D-Name from Disney.com on DisneyXD.com?
    4. How do I contact Disney XD?
    5. What do I need to play games on DisneyXD.com?
    6. If my game doesn't work, what do I do?
    7. If my game still doesn't work, what do I do?
    8. What is a browser and why do I need one to access DisneyXD.com?
    9. What is Flash and how do I get it?
    10. What is Unity and how do I get it?
    11. How do I earn Disney XD Points?
    12. What is the difference between Lifetime Points and current Disney XD Points?
    13. What can I do with my Disney XD Points?
    14. What are Challenges?
    15. What are Trophies?
    16. How do I level up? Where can I see what level I am?
    17. How do I get in the Player Spotlight?
    18. How do I make friends on Disney XD?
    19. Another player is bothering me. What should I do?
    20. Why isn't my avatar showing up in the Disney XD logo?
    21. Do I have to register to try on items?
    22. How can I change my avatar's outfit?
    23. Where do the items go after I buy them?
    24. Can I return something that I bought to the store?

    Other Games

    1. I'm looking for a particular game on your site. Where can I find it?
    2. When will you be adding new games?
    3. Are your games free to play?
    4. What is Disney Game Kingdom Online?
    5. Do I need to register to play?
    6. Can I download any of your games to my hard drive? Can I play them offline?
    7. What software do I need to play your games?
    8. What if I do not want to download any applications?
    9. I have downloaded the necessary software, but I cannot access the games on your site.
    10. Can I play your games using my WebTV/MSNTV service?

    Console Games

    1. Where can I learn more about your latest console video game titles?