Frequently Asked Questions


TV

Disney Channel

  1. How do I find out what time a show is on?
  2. How do I find out what time a music video will be shown?
  3. How do I write to one of the cast members on your shows?
  4. How do I attend a taping of one of your shows?
  5. How can I purchase a script from one of your shows?
  6. How do I audition to be on one of your shows?
  7. How do I audition for the "Mickey Mouse Club"?
  8. I have a great idea for a new show. How do I send it to you?
  9. Can I purchase a copy of one of your original movies?
  10. Why do your shows carry ratings?
  11. My cable provider does not carry Disney Channel. How can I get it added?
  12. My cable provider charges me for Disney Channel as a premium channel. How do I get it reduced?
  13. I am interested in advertising my business on your network. Whom do I contact?
  14. I am experiencing transmission difficulties receiving Disney Channel. What can I do?
  15. Why do you schedule programs only for Eastern Time zones?
  16. Why does your schedule sometimes indicate that a particular show is going to air, but then a different program is shown instead?
  17. I found the content in one of your recently aired programs objectionable. To whom should I report this?
  18. How do I contact Disney Channel regarding programming suggestions or concerns?
  19. Who do I contact if I have a question or concern about closed-captioned episodes on Disney Channel, Disney XD, Disney Junior, or Disney.com websites or apps?

Disney XD

  1. What is Disney XD?
  2. How do I find out when a show is on?
  3. How do I order Disney XD?
  4. What kind of computer do I need to access DisneyXD.com, anyway?
  5. I'm trying to watch a video and it won't load. What should I do?
  6. Why can't I hear anything? Is something wrong with the volume?