Frequently Asked Questions
Disney DVD and Blu-Ray (TM)
Where can I get the latest news about Disney DVD and Blu-ray DVD™ releases?
Where can I buy Disney DVD and Blu-ray DVD™ titles?
How do I purchase DVD or Blu-ray™ titles?
Why aren't more of your older films available?
Where can I find information about your international releases?
I'd like to upgrade my DVD collection to Blu-ray™. Do you have any offers or promotions to help me do this?
What do I do if my Disney DVD/Blu-ray™ is not working properly?
I purchased a Disney DVD/Blu-ray™ that was supposed to contain inserts in the packaging, but the inserts were absent. How can I get them?
What do I do if my DisneyFile Digital Copy is not working properly?
What can I do if the DisneyFile Digital Copy codesheet is missing from my DVD or Blu-ray™?
How do I take care of my Disney DVD to keep it from being damaged?
What can I do if I damage one of my Disney DVD or Blu-ray™ discs?
How can I write to Walt Disney Studios Home Entertainment? What is your street address?
Where can I find information about the Baby Einstein DVD Guarantee Program?
I am a retailer/store owner and would like to carry Disney titles. How can I order?
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