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Welcome to the Disney-MGM Studios! This site outlines services and facilities available for Guests with disabilities who visit the Disney-MGM Studios. When you arrive at the Studios, you can request the weekly Disney-MGM Studios guidemap, which contains additional information and an entertainment schedule.

Guest Relations

Guest Relations, located inside the Disney-MGM Studios, provides a variety of services, including general information, priority seating for restaurants, ticket media information, Park guidemaps, entertainment schedules, and information on services for Guests with disabilities.

Theme Park Parking (Standard parking rates apply)

Guests with the ability to walk short distances and step up onto the courtesy trams should park in the main parking lot of the Disney-MGM Studios. The courtesy tram will transport Guests to the Entrance Complex. Parking for Guests with mobility disabilities, or who are traveling with personal wheelchairs, is available adjacent to the Entrance Complex at each of the four Parks. Guests should inquire at the Auto Plaza for directions on parking options.

Shops and Restaurants

Most food and merchandise locations in the Disney-MGM Studios are accessible to Guests with disabilities. Cast Members are available to assist when necessary. Some counter-service locations have narrow queues formed by railings that may be difficult for Guests using wheelchairs. At these locations we suggest that a member of the party order and transport the food, or contact a host or hostess for assistance.

First Aid

The Disney-MGM Studios First Aid Station adjoins the Guest Relations Building just past the Main Entrance.

Companion Restrooms

Companion Restrooms SymbolAt the Disney-MGM Studios, companion-assisted restroom facilities are at First Aid as well as at these locations:

  • Opposite the Twilight Zone Tower of Terror™
  • Opposite Star Tours
  • Rock 'n' Roller Coaster Starring Aerosmith

Stamina or Endurance Concerns

Some Guests may be concerned that they do not have the stamina to wait in our queues. We strongly suggest that these visitors consider using a wheelchair or Electric Convenience Vehicle, as the distance between our attractions is much greater than the length of our queues.

Smoking Restrictions

For everyone's comfort and safety, smoking is prohibited in all waiting areas, attractions, stores, dining areas, restrooms, and locations designated for parade and show viewing.

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