There may be times when you need to change or cancel a reservation you've made at a Disney Vacation Club Resort. The following guidelines will help you understand how a change or cancellation affects your Vacation Points:

Changing a Disney Vacation Club Resort reservation:

31+Days Prior to Arrival		If the new reservation uses fewer Vacation Points than the original reservation, the remaining Vacation Points will be restored to your account in the appropriate Use Year.
1–30 Days Prior to Arrival		If the new reservation uses fewer Vacation Points than the original reservation, the remaining Vacation Points will be placed in your Holding Account in the appropriate Use Year.
On the Arrival Date		If the new reservation uses fewer Vacation Points than the original reservation, the remaining Vacation Points will be forfeited.

Cancelling a Disney Vacation Club Resort reservation:

31+Days Prior to Arrival		All of the Vacation Points used to make the reservation will be restored to your account in the appropriate Use Year.
1–30 Days Prior to Arrival		All of the Vacation Points used to make the reservation will be placed in your Holding Account in the appropriate Use Year.
On the Arrival Date		All of the Vacation Points used to make the reservation will be forfeited.

If you leave the resort earlier than your scheduled departure date, or if you don't show up for your stay at all, the Vacation Points associated with that reservation will be forfeited. And, if you made your reservation using cash, other guidelines apply. Please visit the appropriate collection below for specific information: The Disney Collection, World Passport Collection, Concierge Collection or Adventurer Collection.