Wondering what to do if you contact Member Services and are unable to secure the reservations you want? You do have options. Before contacting us, be sure to have alternate choices selected. Alternate dates, resorts, and/or accommodations can assist you in your efforts to secure a reservation. However, if you need a specific reservation that is unavailable to you, you may ask to be placed on our wait list. Here's how it works:

• Your request will remain on the wait list for up to 31 days before your arrival date. If you would like to keep your name on the wait list beyond that time, please contact Member Services, and we'll extend your request to seven days before check-in. There is no wait list within seven days of arrival.
• If your wait list request becomes available more than 60 days before your arrival date, Member Services can secure it for you automatically. Just let the Vacation Advisor who's placing you on the wait list know you want "automatic confirmation." And if it's necessary to borrow Vacation Points to secure your reservation, make sure you authorize Member Services to do that as well.
• Please make sure you have given Member Services the daytime telephone number where you can be reached most often. If your request becomes available we will contact you immediately, and we will hold your room only until the close of the next business day.
• As a courtesy, we ask that you contact Member Services if you no longer wish to be on the wait list. We'll remove your name and give the slot to another Member.
• And finally, there is no need to contact us once your request has been placed on the wait list. We'll let you know the moment something becomes available to you.
  

FYI
Because of high demand during certain periods, "Special Seasons" Preference Lists may be established at one or at all Disney Vacation Club Resorts. These lists provide Members an equal opportunity to make reservations during these periods of high demand. Currently, there are no "Special Seasons" Preference Lists in place at any of the resorts. If a "Special Seasons" Preference List is established, you will be notified.

Consider some other options
Since being on our wait list does not guarantee you a vacation spot, you may want to consider other options. Can you change your arrival/departure dates by a day or two? Can you use a different accommodation size? Think it over, and let us know. Better still, have second and third choices lined up before contacting Member Services. This way you'll have a better chance of securing your vacation plans upfront.